30 Dec SINGLE best answer1)Increasing the quality level b
SINGLE best answer1)Increasing the quality level by better products and process may :a)Allow a company to raise the price of the productb)Reduce prevention costc)Ensure that the trade off between prevention cost and other cost of poor quality is worthwhiled)Move a company closer to a competitive priority of price2)Which one of the following is considered to be an appraisal cost ?a)Cost of quality auditb)Cost of reworkc)Cost of supplier programsd)Cost of process design3)Which of the following statement is truea)Appraisal cost increase as the variation of output decreaseb)Appraisal cost decrease as quality level decreasec)Appraisal cost increase as quality level increased)Appraisal cost increase as variation of out put increase4)When error have been made while producing a product such that the item must be discarded the resultant cost is calleda)External failure costb)Scrap costc)Warrantyd)Rework cost5)A cost that is incurred if some aspect of a service must be performed again is calleda)Prevention costb)Rework costc)Appraisal costd)Yield cost6)Which one of the following is a part of preventon costa)The cost of improving process design and product designb)The cost of quality auditc)Cost resulting from scrapd)The cost of lawsuits from injury from use of product7)Which one of the following is a potential consequences of external failurea)Longer lead timeb)Less reworkc)Lower product costsd)More litigation cost8)Which one of the following statement is a key feature of both TQM and six sigmaa)Quality is primarily the responsibility of top managementb)Quality is primarily the responsibility of employee in organizationc)Quality is primarily the responsibility of production departmentd)Quality is primarily the responsibility of quality control department9)If a product initially fail to live up to customer expectation , which dimension of quality might salvage the sale and the company reputation ?a)Supportb)Valuec)Psychological impressiond)Fitness for use10) When considering the plan -do-study-act cycle for problem solving instructing other employee in the use of new process occur in the . Step .a) Planb) Doc)Studyd)Act11) When considering the plan -do-study-act cycle for problem solving , evaluating how closely a project result corresponding to the initial goals set for the work is part of the . Step .a) Planb)Doc) Studyd) Act12) When considering the plan -do-study-act cycle for problem solving, quantitative goals are set for process improvement in the .step .a) Planb) Doc) Studyd) Act13) Which of these elements is not part of a deming wheel ?a) Planb) Designc) Studyd) Act14 )Which step of six sigma DMAIC procedure monitors the process to make sure high performance levels are maintained ?a) Controlb) Definec) Analyzed_Improvee_ Measure15) Which step of six sigma DMAIC procedure involves identifying data sources and preparing a data collection ?a) Measureb) Controlc) Defined) Improvee)Analyze16)Which of the following would be a common cause of variationa) A defective raw materialb)A machine in need of repairc) An untrained workerd) Random sources17 ) In statistical process control , are used to detect defect and determine if process has deviated from design specification ?a) Control chartb)Flow chartsc)Cause and effect diagramd) Process capability chart18) Which of the following statement about quality control is truea) Sampling inspection is used when the cost of passing a defective unit is high relative to the cost of inspectionb) Complete inspection is used when inspection cost is highc) Measurment by attributes is a simple yes or no decisiond) Measurement by variable is often used when the quality specification are complex19) When should complete inspection be useda) When inspection tasks are monotonusb) When quality is a competitive priorityc) When the cost of product failure is high relative to the inspection costd) When inspection test are destructive20 ) Regarding control chart , a type I error refer to concluding that the process isa) Incapable when it is capableb) Capable when it is not capablec) In control when it is not in controld) Out of control when it is in control21 ) The UCL and LCL for an X chart are 25 and 15 respectively . the central line is 20 , and the process variability is considered to be in statistical control . the result of the next six sample means are 18, 23,17,21,24, 16 . what should you do ?a) Nothing , the process is in controlb)Explore the assignable causes because there is trendc) Explore the assignable causes because the second , fourth , fifth sample are above the meand) Explore the assignable causes because there is a run22) The just in time (JIT) system is aa) Integrated system of managing resources , information, decision process to eliminate waste .b) Materials management system for removing all inventoriesc) Management system of oeople and procedures to fulfill all delivery deadlined) Production system of small-lot manufacturing to reduce work-in-process inventory23) Which of the following statement about process choice is truea) Automobile and appliance are example of products created using continues flow processb) A batch process typicaly has a standard sequence of operations through the facilityc) continues flow process are very capital intensived) a custom cake operation is an example of batch process24) Which of the following statement about process management is besta) The traditional relationship between capital intensity and resources flexibility is that if one is high , so is the otherb) Creating a more capital- intensive process tend to reduce fixed cost and raise the variable unit costc) Economies of scope mean that a process should be devoted to a single product or service to achive high volumed) When customization must be high , equipment should be general purpose , and employees need to perform a broader rang of duties25 ) A manufacture that produce standard products in large volume is likely to be usinga) Make-to-stock strategyb) Assemble -to- order strategyc) Make-to-orderd) Engineer -to-order strategy26) The principle of postponement is employed by producer usinga) Make-to-order strategyb) Assemble-to-orderc) Make-to-stockd) Engineer- to- order strategy27) A 100% learning curve thata) Learning is taking place at the best possible levelb) A 100% reduction in direct labor time take place each time the production is doubledc) No learning is taking placed) Learning is taking place for all products and workere) None of the above28) A process chart activity that change, creates,isa) Inspectionb) Delayc) Transportationd) Operation29) A process chart Activity that check something but dose not change isa) Transportationb) Inspectionc) Operationd) Delay30) One fundamental different between process chart and flow charta) The process chart includes the supply chart while flow chart stay within an organizationb) The process chart focus on customer and the provider interaction with the customer ,while the flow chart dose not deal directly with customerc)The process chart is more likely a table , while the flow chart is schematic diagramd) The process chart adds a time dimension to the horizontal axis , while the flow chart is notr time orientede) None of these is true , because the process chart and flow chart Are the same thing .